Customer Service Executive
Customer ServicePetaling JayaFull-time
SalaryRM2,800–3,500
Reports toSarah Wong · Customer Service Manager
Working hoursMon–Sat · rostered
Apply byOpen until filled
Support customers on WhatsApp, phone and email — orders, bookings, warranty.
What you'll do
Respond to WhatsApp and phone enquiries
Process orders and service bookings
Handle warranty and delivery follow-ups
What we need
1+ year customer service experience
Fluent English and Bahasa Malaysia
Comfortable with ticketing systems
Nice to have
Mandarin or TamilZendesk / CXBox experienceAutomotive knowledge
Don't tick every box? Do the 2-minute fit check with Taya — no forms, no commitment.Ask Taya →Growing with us
Grow into CS Team Lead or move into operations coordination.
After you apply
Instant confirmation — reference number + WhatsApp receipt
Screening within 1 working day — AI summary, human review
Interview invite on WhatsApp — you pick the slot
Decision — target within 5 working days of interview
Referred by a Tayarlo employee? Add their name in the application form — they'll be credited automatically.